Thule Roof Box & Cycle Carrier Hire Archives - Big Bear Trailers & Outdoor

4.9

Very good service and friendly.

Jonny Siret

3 years ago

Very friendly staff and they set me up with a rental trailer, number plates and any paperwork I could require whilst travelling abroad. They also gave me the option to call if I had any issues and offered to talk me through every step. I will be using their services again.

kelvin tarigha

3 years ago

Bardzo sprawny i szybki rozładunek !! Personel miły i kulturalny !! Super !!

Zbigniew Kaczmarek

3 years ago

Collected my new Debon trailer today, purchased over the phone and via email last week, service was excellent and the trailer a delight to tow!!

Jonathan Kirk

15 days ago

Anybody in need of a Trailer go and see this man. Bought a bike trailer last wk end absolute pleasure meeting Sean made me feel very welcome. Went out of his way to meet me earlier than the opening times. 10/10 will be buying from him again in the future. Thank you very much

Martyn Crowden

22 days ago

Never been so relaxed handing over money!! I've been looking for a while when I found their website. Spoke on the phone twice before going to look. And even rang them whilst driving away (with the new trailer) with questions I'd not thought of! Top folks who know their product inside and out!!!

colin fell

a month ago

10 out of 10+A. A very big thank you to the staff at Big Bear Trailers. Due to having a mishap with my trailer jockey wheel my jockey wheel required imediate attention. It was a job normaly i would do myself. Purchase the new wheel and replace it myself. Due to complications from a medical issue i have lost the strength in both hands. I phoned BBT's for advice i agreed to take my trailer on saturday morning. My requirments were taken for the job sheet for the work to be carried out. 8.30am on the monday i received a phone call to say my trailer was ready for collection. I went over after dinner to collect my trailer. I was very impressed with the service & also the price for the work that they did in getting my trailer back to a better than original condition. Thank you BBT's

Robert Dickinson

4 months ago

I just bought an Anssems camping trailer and picked it up yesterday. A really easy company to deal with remotely and very professional. The trailer and paperwork were all waiting for me when I arrived (having travelled just over 100 miles), hooked up and away again within 15 minutes. I would recommend this company. Nick H

N “cemwcz” H

5 months ago

Good range of trailers , always friendly

Trevor Hanna

5 months ago

5 star experience recently; I rang on a Monday morning hoping to hire a roof box at short notice, and within a couple of hours Ian had secured this and fitted it for me at great value for money. I am extremely grateful for Ian's efficiency and attention to detail. I will be back I'm sure!

Carina Horan

6 months ago

Iain i just want to say thank you for all your help and advice in our recent purchase of the Cheval Touring XL and as you can see both our horses are very happy with their new wheels.

Hamish kiernan

10 months ago

Very helpful chaps with huge selection of amazing trailers.

Alan Moore

11 months ago

Fantastic company ,nothing is to much trouble . Will return

Alison Wiles

11 months ago

Great service from start to finish with Ian from Big Bear Trailers. Easy to speak to and very concise with his advice. Was a pleasure to purchase a trailer from you. All the extra additions to my trailer were fitted to a very high standard, and to say I am pleased is an understatement. Many Thanks to Big Bear Trailers, i would highly recommend them to anyone.

Chris S

12 months ago

Excellent company to deal with from the start of my query on-line, to ordering and then picking up my new trailer. Ian was great over the phone and in person, really easy going, no pressure or hard sell, just good customer service. Trailer was ready and waiting for me to pick up. Ian showed me around the trailer and all its features with all the paper work ready. All in all a really good experience.

Brandon Maltas

a year ago

Kalkan Turkey

a year ago

Very efficient, great service

Paul Graham

a year ago

The team were very helpful from the outset, discussing options, making sure we considered future needs, and gave us opportunity to make sure our kit fitted the trailers we were considering on site - super helpful. Excellent customer service through and through. Would happily recommend!

Colin Finlay

a year ago

I went to see Ian and the trailer stock at Big Bear over the weekend. Ian was very friendly and informative - over the phone and in person. He answered all my trailer questions and went through all the options and add-ons, even checked my car's towing weight and shared his thoughts on the suggested tow bar and electrical plug options. Prices also seem very competitive. Keep up the friendly service Ian!

Hannes Strydom

a year ago

We've bought a couple of trailers from Ian and his team and simply wouldn't go anywhere else. Great service from a company that takes the time to understand what a client wants. Our C700 and C500 trailers are excellent.

Nick Hunter

a year ago

A fantastic experience from start to finish. Ian was extremely helpful with good advice offered at all times. I'm really happy with the trailer that we have purchased.

malcolm campbell

a year ago

Fantastic help and service from Ian at Big Bear Trailers. Absolute pleasure to deal with. Nothing is too much trouble. Thanks again for the help and advice.

Nick Rapley

a year ago

Very helpful staff and wide range of products

paul allchin

a year ago

Ian was a pleasure to deal with from my first phone call, then arranged a view of trailer I was interested in. Agreed part exchange for existing trailer. Deposit paid and order completed. Collected new trailer by arrangement. The whole process was very efficient, all my questions answered. Ian was friendly, knowledgeable and very efficient, kept me informed re progress. On hand over day explained connecting procedure and completed lighting checks. I would recommend Big Bear trailers and Ian’s first class service.

Colin Snow

a year ago

Great company very helpful and knowledgeable and I am so pleased with my new trailer thank you

michael james

a year ago

After a couple of calls and speaking to Ian, and me twisting his arm a bit, I drove 85 miles to view the trailer, I was not dissapointed at all, advert was spot on, James sorted us out, shown us around, paid the money, hooked up and home! perfect, honest, and I would highly recommend these guys. Thank You

Mark Wynn-Smith

a year ago

Steven Whittaker

a year ago

sean slater

a year ago

Ian at big bear trailers offered a great service with expert advice, our new Debon C255 was exactly what we needed.If you need a new trailer Big Bear Trailers is the place to go!

Bob Frost

a year ago

Great service nothing was too much trouble will always recommend

Nick Bateman

a year ago

If your thinking about getting a trailer you can't go wrong at Big Bear. We wanted a trailer for our fishing gear but had no idea what type of trailer or size we needed. I found Big Bear on the Internet and decided to have a look. We met Ian who is very helpful answering all our questions and allowed us to look around with no preasure what so ever to buy, and came away with all the information we needed. With a big thank you to Ian we collected our Brenderup 1205xl with everything from spare wheel, locks and number plates. Thanks again to Ian for his help ,great communication and easy transaction we are very happy customers. Many thanks Krissi and Warren

Krissi Knight

a year ago

Excellent company. Everything explained before booking and at collection of the trailer. Efficient and friendly, helpful service. No hesitation in recommending them.

Patricia Taylor

a year ago

Excellent service and at the best price I could find. Excellent company to deal with.

Steve Ford

2 years ago

We’ve hired a trailer every year now for about 3 years. Always had great service no issues with collecting and returning. One year we had a mishap and needed to repair the trailer. All was done as cheaply as possible and some of our deposit was returned back to us. Very fair indeed

Shirley standishday

2 years ago

Excellent customer service. Ian was very helpful indeed.

philip ward

2 years ago

This company is really good to deal with, a really good customer experience. As a buyer in my work time, I know the difference in the scale of excellent to poor. I would recommend Big Bear to anyone, they're a great business to deal with. I bought a Cheval Liberte Touring Country from them, picked up today, what a great purchase from a really good company. Happy days. Thanks Ian.

Charlie Moore

2 years ago

Our buying experience here was excellent! Ian is very knowledgeable and gives clear and honest advice. He listened carefully to our business needs and then presented options that were in harmony with those requirements. Handover was another fine example of first-class customer care. Everything was ready and waiting and we were given a detailed demonstration of how everything works. Thank you for being a customer driven business! We have no hesitation in recommending you as a company and will return here in future, as and when it is required. Kindest regards, Ross Stanton - Ecopure

Ross Stanton

2 years ago

Very helpful advice from Ian and we're excited to be picking up our anssems camping trailer soon! 😁

Adrian Croft

2 years ago

Enquired about purchasing a trailer via enquiry form. Received a prompt reply from Ian, which I followed up with a phone call. Ian was very friendly on the phone and answered my questions, including addressing my concerns about paying balance via bank transfer before seeing the trailer. Upon collection, Ian was very welcoming and considerate. He had the trailer ready to go including number plate. He explained features, documentation and hitching to the car. Very pleased with the trailer and purchase experience. Would definitely recommend and use again.

Martyn Homer

2 years ago

Just picked up our new trailer to join our fleet of vehicles. Great service and communication from the staff at Big Bear. Would recommend a visit to the warehouse as they have a great selection of trailers and accessories. Will be back stainless.

Star Cars

2 years ago

A great experience. Ian was available to give us some advice and then pull together a trailer package that was exactly what we needed. We bought a trailer for camping with bike attachments on top, and being new to towing, really appreciated the friendly tips we received before towing away. Totally worth a day trip to pick it up. Highly recommended. Get trailing with Big Bear Trailers!

Paul Roberts

2 years ago

Bought a new horse trailer from Big Bear, what a terrific experience. Ian answered my many questions, was always able to provide me with all the extras I requested, was available whenever I contacted him. Very honest and a gentleman. Oh and the trailer is fantastic too. 👏👏👏 Deserves more stars than I can give. Can't recommend too highly.

Hazel Lambert

2 years ago

Excellent company to buy a trailer from. Glad I found them.

Chris Johnson

3 years ago

I would like to say thank you to Ian and Tabby for solving my issue with my Cheval Liberte Trailer. I would highly recommend this company for their customer service and attention to detail. It is nice to find a company who answers the phone and solves your problems. I would highly recommend.

CA Harrison

3 years ago

I went to Big Bear with a roof box emergency. Ian tried so hard to help me, but alas my gear was a much older generation of box. He did however provide me with all the info I needed with part numbers etc and even suggested another dealership to try. Thank you so much for all your help. I would happily recommend Big bear.

Miles From Atlantis

3 years ago

You just couldn't better the help and service from this company that we received they are excellent. Thanks again Michael West

michael West

3 years ago

I have just picked up a Anssems trailer from Big Bear, I can only echo the other reviews. Everyone who I dealt with was very helpful and a pleasure to deal with. There was no hard sell, they wanted to make sure we had the right trailer for us. I will definitely go back to them should I ever need anything else trailer related. Thanks for the great customer service 👍

Oli Thomson

3 years ago

Bought a trailer from big bear trailers and outdoors Fantastic people to deal with couldn't be anymore helpful went well out of their way when the trailer I had bought was to big when I got there so they changed it for a smaller one straight away Would definitely recommend them 👌 👍👍👍

steven welsh

3 years ago

Robert Igglesden

3 years ago

What a fantastic company to deal with. I don't normally do reviews but on the odd occasion something impresses me and this company really has. Great customer service, very friendly and helpful staff a really pleasure do deal with. I fully recommend this company and I will definitely be using them again for anything else in the trailer department. Thank you for all your help and advise and time spent with the handover. Brendup 1205 xl

Simon Streeter

3 years ago

Very good service and friendly.

Jonny Siret

3 years ago

kelvin tarigha

3 years ago

Bardzo sprawny i szybki rozładunek !! Personel miły i kulturalny !! Super !!

Zbigniew Kaczmarek

3 years ago

Collected my new Debon trailer today, purchased over the phone and via email last week, service was excellent and the trailer a delight to tow!!

Jonathan Kirk

15 days ago

Martyn Crowden

22 days ago

colin fell

a month ago

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