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Very easy company to deal with and good priced products.
Thurstan Green
Thurstan Green
3 years ago
Excellent service and very helpful people.
carlos almeida
carlos almeida
3 years ago
Just collected our Anssems GT 750 211 HT trailer yesterday. We found their service very good. Rang up prior to buying the trailer and had good discussion on what is best for us. Very helpful and answered all the questions we had as well as provided a complete service by providing and fitting a spare wheel, hitch lock, on car lock, roof rack and number plate. Our pick-up was very smooth with demonstration on how to hitch and test the hitch of the trailer. The handover was completed with a thorough check of all the lights on the trailer. Thanks Ian for your efficient service and handover, not to mention the useful YouTube videos we watched prior to choosing our trailer. 👍👍
Andrew Jones (JJ)
Andrew Jones (JJ)
3 years ago
I just bought an Anssems camping trailer and picked it up yesterday. A really easy company to deal with remotely and very professional. The trailer and paperwork were all waiting for me when I arrived (having travelled just over 100 miles), hooked up and away again within 15 minutes. I would recommend this company. Nick H
N “cemwcz” H
N “cemwcz” H
14 days ago
Good range of trailers , always friendly
Trevor Hanna
Trevor Hanna
27 days ago
5 star experience recently; I rang on a Monday morning hoping to hire a roof box at short notice, and within a couple of hours Ian had secured this and fitted it for me at great value for money. I am extremely grateful for Ian's efficiency and attention to detail. I will be back I'm sure!
Carina Horan
Carina Horan
2 months ago
Iain i just want to say thank you for all your help and advice in our recent purchase of the Cheval Touring XL and as you can see both our horses are very happy with their new wheels.
Hamish kiernan
Hamish kiernan
6 months ago
Very helpful chaps with huge selection of amazing trailers.
Alan Moore
Alan Moore
7 months ago
Fantastic company ,nothing is to much trouble . Will return
Alison Wiles
Alison Wiles
7 months ago
Great service from start to finish with Ian from Big Bear Trailers. Easy to speak to and very concise with his advice. Was a pleasure to purchase a trailer from you. All the extra additions to my trailer were fitted to a very high standard, and to say I am pleased is an understatement. Many Thanks to Big Bear Trailers, i would highly recommend them to anyone.
Chris S
Chris S
8 months ago
Excellent company to deal with from the start of my query on-line, to ordering and then picking up my new trailer. Ian was great over the phone and in person, really easy going, no pressure or hard sell, just good customer service. Trailer was ready and waiting for me to pick up. Ian showed me around the trailer and all its features with all the paper work ready. All in all a really good experience.
Brandon Maltas
Brandon Maltas
9 months ago
Kalkan Turkey
Kalkan Turkey
9 months ago
Very efficient, great service
Paul Graham
Paul Graham
10 months ago
The team were very helpful from the outset, discussing options, making sure we considered future needs, and gave us opportunity to make sure our kit fitted the trailers we were considering on site - super helpful. Excellent customer service through and through. Would happily recommend!
Colin Finlay
Colin Finlay
11 months ago
I went to see Ian and the trailer stock at Big Bear over the weekend. Ian was very friendly and informative - over the phone and in person. He answered all my trailer questions and went through all the options and add-ons, even checked my car's towing weight and shared his thoughts on the suggested tow bar and electrical plug options. Prices also seem very competitive. Keep up the friendly service Ian!
Hannes Strydom
Hannes Strydom
11 months ago
We've bought a couple of trailers from Ian and his team and simply wouldn't go anywhere else. Great service from a company that takes the time to understand what a client wants. Our C700 and C500 trailers are excellent.
Nick Hunter
Nick Hunter
11 months ago
A fantastic experience from start to finish. Ian was extremely helpful with good advice offered at all times. I'm really happy with the trailer that we have purchased.
malcolm campbell
malcolm campbell
12 months ago
Fantastic help and service from Ian at Big Bear Trailers. Absolute pleasure to deal with. Nothing is too much trouble. Thanks again for the help and advice.
Nick Rapley
Nick Rapley
a year ago
Very helpful staff and wide range of products
paul allchin
paul allchin
a year ago
Ian was a pleasure to deal with from my first phone call, then arranged a view of trailer I was interested in. Agreed part exchange for existing trailer. Deposit paid and order completed. Collected new trailer by arrangement. The whole process was very efficient, all my questions answered. Ian was friendly, knowledgeable and very efficient, kept me informed re progress. On hand over day explained connecting procedure and completed lighting checks. I would recommend Big Bear trailers and Ian’s first class service.
Colin Snow
Colin Snow
a year ago
Great company very helpful and knowledgeable and I am so pleased with my new trailer thank you
michael james
michael james
a year ago
After a couple of calls and speaking to Ian, and me twisting his arm a bit, I drove 85 miles to view the trailer, I was not dissapointed at all, advert was spot on, James sorted us out, shown us around, paid the money, hooked up and home! perfect, honest, and I would highly recommend these guys. Thank You
Mark Wynn-Smith
Mark Wynn-Smith
a year ago
Steven Whittaker
Steven Whittaker
a year ago
sean slater
sean slater
a year ago
Ian at big bear trailers offered a great service with expert advice, our new Debon C255 was exactly what we needed.If you need a new trailer Big Bear Trailers is the place to go!
Bob Frost
Bob Frost
a year ago
Great service nothing was too much trouble will always recommend
Nick Bateman
Nick Bateman
a year ago
If your thinking about getting a trailer you can't go wrong at Big Bear. We wanted a trailer for our fishing gear but had no idea what type of trailer or size we needed. I found Big Bear on the Internet and decided to have a look. We met Ian who is very helpful answering all our questions and allowed us to look around with no preasure what so ever to buy, and came away with all the information we needed. With a big thank you to Ian we collected our Brenderup 1205xl with everything from spare wheel, locks and number plates. Thanks again to Ian for his help ,great communication and easy transaction we are very happy customers. Many thanks Krissi and Warren
Krissi Knight
Krissi Knight
a year ago
Excellent company. Everything explained before booking and at collection of the trailer. Efficient and friendly, helpful service. No hesitation in recommending them.
Patricia Taylor
Patricia Taylor
a year ago
Excellent service and at the best price I could find. Excellent company to deal with.
Steve Ford
Steve Ford
a year ago
We’ve hired a trailer every year now for about 3 years. Always had great service no issues with collecting and returning. One year we had a mishap and needed to repair the trailer. All was done as cheaply as possible and some of our deposit was returned back to us. Very fair indeed
Shirley standishday
Shirley standishday
a year ago
Excellent customer service. Ian was very helpful indeed.
philip ward
philip ward
a year ago
This company is really good to deal with, a really good customer experience. As a buyer in my work time, I know the difference in the scale of excellent to poor. I would recommend Big Bear to anyone, they're a great business to deal with. I bought a Cheval Liberte Touring Country from them, picked up today, what a great purchase from a really good company. Happy days. Thanks Ian.
Charlie Moore
Charlie Moore
a year ago
Our buying experience here was excellent! Ian is very knowledgeable and gives clear and honest advice. He listened carefully to our business needs and then presented options that were in harmony with those requirements. Handover was another fine example of first-class customer care. Everything was ready and waiting and we were given a detailed demonstration of how everything works. Thank you for being a customer driven business! We have no hesitation in recommending you as a company and will return here in future, as and when it is required. Kindest regards, Ross Stanton - Ecopure
Ross Stanton
Ross Stanton
a year ago
Very helpful advice from Ian and we're excited to be picking up our anssems camping trailer soon! 😁
Adrian Croft
Adrian Croft
a year ago
Enquired about purchasing a trailer via enquiry form. Received a prompt reply from Ian, which I followed up with a phone call. Ian was very friendly on the phone and answered my questions, including addressing my concerns about paying balance via bank transfer before seeing the trailer. Upon collection, Ian was very welcoming and considerate. He had the trailer ready to go including number plate. He explained features, documentation and hitching to the car. Very pleased with the trailer and purchase experience. Would definitely recommend and use again.
Martyn Homer
Martyn Homer
a year ago
Just picked up our new trailer to join our fleet of vehicles. Great service and communication from the staff at Big Bear. Would recommend a visit to the warehouse as they have a great selection of trailers and accessories. Will be back stainless.
Star Cars
Star Cars
a year ago
A great experience. Ian was available to give us some advice and then pull together a trailer package that was exactly what we needed. We bought a trailer for camping with bike attachments on top, and being new to towing, really appreciated the friendly tips we received before towing away. Totally worth a day trip to pick it up. Highly recommended. Get trailing with Big Bear Trailers!
Paul Roberts
Paul Roberts
2 years ago
Bought a new horse trailer from Big Bear, what a terrific experience. Ian answered my many questions, was always able to provide me with all the extras I requested, was available whenever I contacted him. Very honest and a gentleman. Oh and the trailer is fantastic too. 👏👏👏 Deserves more stars than I can give. Can't recommend too highly.
Hazel Lambert
Hazel Lambert
2 years ago
Excellent company to buy a trailer from. Glad I found them.
Chris Johnson
Chris Johnson
2 years ago
I would like to say thank you to Ian and Tabby for solving my issue with my Cheval Liberte Trailer. I would highly recommend this company for their customer service and attention to detail. It is nice to find a company who answers the phone and solves your problems. I would highly recommend.
CA Harrison
CA Harrison
2 years ago
I went to Big Bear with a roof box emergency. Ian tried so hard to help me, but alas my gear was a much older generation of box. He did however provide me with all the info I needed with part numbers etc and even suggested another dealership to try. Thank you so much for all your help. I would happily recommend Big bear.
Miles From Atlantis
Miles From Atlantis
2 years ago
You just couldn't better the help and service from this company that we received they are excellent. Thanks again Michael West
michael West
michael West
2 years ago
I have just picked up a Anssems trailer from Big Bear, I can only echo the other reviews. Everyone who I dealt with was very helpful and a pleasure to deal with. There was no hard sell, they wanted to make sure we had the right trailer for us. I will definitely go back to them should I ever need anything else trailer related. Thanks for the great customer service 👍
Oli Thomson
Oli Thomson
2 years ago
Bought a trailer from big bear trailers and outdoors Fantastic people to deal with couldn't be anymore helpful went well out of their way when the trailer I had bought was to big when I got there so they changed it for a smaller one straight away Would definitely recommend them 👌 👍👍👍
steven welsh
steven welsh
2 years ago
Robert Igglesden
Robert Igglesden
2 years ago
What a fantastic company to deal with. I don't normally do reviews but on the odd occasion something impresses me and this company really has. Great customer service, very friendly and helpful staff a really pleasure do deal with. I fully recommend this company and I will definitely be using them again for anything else in the trailer department. Thank you for all your help and advise and time spent with the handover. Brendup 1205 xl
Simon Streeter
Simon Streeter
2 years ago
Very good service and friendly.
Jonny Siret
Jonny Siret
2 years ago
Very friendly staff and they set me up with a rental trailer, number plates and any paperwork I could require whilst travelling abroad. They also gave me the option to call if I had any issues and offered to talk me through every step. I will be using their services again.
kelvin tarigha
kelvin tarigha
3 years ago
Bardzo sprawny i szybki rozładunek !! Personel miły i kulturalny !! Super !!
Zbigniew Kaczmarek
Zbigniew Kaczmarek
3 years ago
A couple of years ago I bought Thule roof rails, bike supports and a roof box from Ian at Big Bear. At the time I was really pleased with the design and build of the Thule products. Everything worked great and loads were always super-stable. Two years on I’m even more impressed. Everything still looks and works like new, in spite of frequent, heavy use during lockdown and since. Big Bear’s products and service are all top drawer.
Carl Nelson
Carl Nelson
3 years ago
Very easy company to deal with and good priced products.
Thurstan Green
Thurstan Green
3 years ago
Excellent service and very helpful people.
carlos almeida
carlos almeida
3 years ago
Just collected our Anssems GT 750 211 HT trailer yesterday. We found their service very good. Rang up prior to buying the trailer and had good discussion on what is best for us. Very helpful and answered all the questions we had as well as provided a complete service by providing and fitting a spare wheel, hitch lock, on car lock, roof rack and number plate. Our pick-up was very smooth with demonstration on how to hitch and test the hitch of the trailer. The handover was completed with a thorough check of all the lights on the trailer. Thanks Ian for your efficient service and handover, not to mention the useful YouTube videos we watched prior to choosing our trailer. 👍👍
Andrew Jones (JJ)
Andrew Jones (JJ)
3 years ago
I just bought an Anssems camping trailer and picked it up yesterday. A really easy company to deal with remotely and very professional. The trailer and paperwork were all waiting for me when I arrived (having travelled just over 100 miles), hooked up and away again within 15 minutes. I would recommend this company. Nick H
N “cemwcz” H
N “cemwcz” H
14 days ago
Good range of trailers , always friendly
Trevor Hanna
Trevor Hanna
27 days ago
5 star experience recently; I rang on a Monday morning hoping to hire a roof box at short notice, and within a couple of hours Ian had secured this and fitted it for me at great value for money. I am extremely grateful for Ian's efficiency and attention to detail. I will be back I'm sure!
Carina Horan
Carina Horan
2 months ago
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