NTTA Quality Secured
What is NTTA Quality Secured?
A customer care Quality scheme monitored and operated by the NTTA who are the voice of the UK light trailer and towing industry. The scheme promotes:
- Industry standards
- Workshop best practice
- Customer service
- Professional workmanship
How does a company become Quality Secured?
Accepts an independent annual assessment that rates:
- Customer service
- Workshop practice
- Customer complaints
- Staff knowledge and company training initiatives
- Facilities and equipment
Only successful assessment results that match the stringent QS requirements will allow the award of a QS accreditation certificate to be displayed to the public.
Looking for a towbar to be fitted or have a trailer that needs servicing, please give us a call, as we are the only Quality Secured Centre within a 40 mile radius!
