5 Star Service
Thule Roof Racks, Boxes & Accessories
Would highly recommend. Great friendly and knowledgeable service!
09:53 26 May 20
I had been following Big Bear Trailers & Outdoor on Instagram for some time having searched and compared trailer suppliers to find my ideal trailer for leisure use, I made an enquiry via the web page and got a reply back the same day, on a Sunday, and a phone call the following day when I placed my order with Ian, Ian has been fantastic, both when placing the order and on collection, I would highly recommend Big Bear Trailers & Outdoor.
10:58 25 May 20
Great experience from start to finish. Ian was extremely helpful and provided valued advice and accommodated a late change with no fuss at all. Really pleased with the Anssems Trailer.. I can’t recommend this friendly company highly enough.
11:57 12 May 20
Great service thanks
03:08 06 Feb 20
After initial phone enquiry to Big Bear spoke to Ian for advice on Woodford car trailer could not have been more helpful and professional, having agreed a good price agreed to place order, Ian kept in touch informing me of order progress the trailer was delivered to me today by Phil on day agreed to my premises which was a bonus, how refreshing to deal with a company who genuinely does what it says will certainly recommend dealing with Ian and Big Bear in future many thanks to all
20:07 04 Feb 20
Amazing service. I had superb help buying and fitting Thule roof bars, and hired a bike box too!
07:16 31 Jan 20
Brilliant trailer purchased and amazing service
12:19 13 Jan 20
Really happy with my experience so far in dealing with Big Bear Trailers & Outdoors. It’s the little things which make a big difference in my eyes. Every email was responded quickly. Nothing I asked seemed any trouble which made me feel really valued as a customer, and really appreciated the unexpected extras I received on arrival. Thanks again!
08:23 04 Jan 20
Highly recommend Ian and the team. Personal service, approachable and knowledgeable. High quality trailer.
19:50 19 Dec 19
Brilliant service from Ian. Well worth the drive from Nottm to speak to him about what would be best for our needs, as we’d never bought a trailer before. We were tempted to buy it online, but so glad we didn’t!Highly recommended.
06:36 18 Sep 19
16:36 01 Sep 19
What a pleasure doing business with you Ian, efficient friendly and knowedgable what more could you want.
17:43 07 Aug 19
Without a doubt one of the nicest, most professional, knowledgeable, and helpful businesses I've ever dealt with. So much so that I chose Michael and Big Bear Outdoor over a much nearer business - my closest Brenderup dealer/retailer is 5 minutes away from my house. But my less than satisfactory experiences with them made me reluctant to part with near £1000 for a trailer. I had to travel a 150 mile roundtrip to get to Big Bear Outdoor in Oundle, but it was worth every minute and mile in order to give my business to these guys.Absolute pleasure to deal with. Wish I could give them 10 stars!
15:43 06 Aug 19
Massive thanks to Michael for staying on late for some coupling bolts I desperately needed. He saved my day. Thanks again Craig
18:55 03 Aug 19
Great friendly and helpful service
20:28 30 Jul 19
First rate trailers and first rate service, well worth the 240 mile round trip to collect and drop off the hire trailer. Needed one to to take one of my bikes to an annual owners club event in Poland involving A 2,000 mile round trip. I thought I wanted one trailer but Ia advised me on another which turned out to be excellent advice. will definitely be back again.
10:38 06 Jul 19
12:46 05 Jul 19
Excellent Service from Ian. I bought an Anssems trailer plus extras which was ready for pickup and competitively priced Ian gave me a full run down of the setup and sent me happily on my way. I highly recommend Big Bear !
12:30 19 Jun 19
Really friendly place with great advice and a huge selection of trailers
04:41 07 Jun 19
I saw the trailer I thought I wanted on line and phoned the business to ask some questions. I spoke with Ian who was really helpful. I ended up buying the trailer Ian recommended which I was offered a great deal on. It was well worth the 200 mile round trip to purchase the trailer from them.
06:46 01 Jun 19
1st class trailer retailer. Just bought our first trailer from Big Bear. Excellent service. 250 mile round trip well worth it.EDIT: Just completed our first 350 mile camping trip with this trailer - excellent, no issues. Its surprising how much camping kit wi fit in this trailer. I highly recomend it.
Big Bang Orchestra Channel
11:11 30 May 19
Truly excellent experience, a pleasure to do business with. Ian and Kate really know how to look after you. For all things trailer related, Big Bear.
12:45 28 May 19
Great products and service!!
13:59 12 May 19
Friendly efficient service very good can't fault them
09:51 04 May 19
really good helpful people
adrian de fusco
13:53 30 Apr 19
Quoted for, provided and fitted roof racks on my car to transport 2 kayaks around. Not the cheapest, but the service and quality of service makes it more than worth it.
15:58 06 Apr 19
MK Towbars Ltd
17:12 28 Mar 19
Brilliant trailer hire services. Quality equipment and fantastic customer service too. Good prices for hire equipment.
17:26 23 Mar 19
Fantastic service nothing is too much trouble highly recommended many thanks to Ian for all the help
20:35 11 Mar 19
What a refreshing company to do business with, traditional quality customer service from Ian, not pushy but knowledgeable and willing to go out of his way to help.
15:06 29 Jan 19
14:50 28 Jan 19
Ian is top class, knowledgeable and to the point... reliability in delivery and excellent service are obviously his top priority as he goes over and above expectations to deliver. Highly recommended
15:05 24 Jan 19
16:26 19 Dec 18
Good advice and prices.
05:29 19 Dec 18
Brilliant service quality products and amazingly friendly efficient owner Ian. Would give 10 stars if possible
13:17 08 Dec 18
A1 customer service 👍👍
John Richard Goudman Goudman
22:15 16 Aug 18
Fantastic service from Big Bear Outdoor. Hired a roof box which had ample capacity for four large bags, meaning we could take one car rather than two (so we saved money and could all travel together). The whole process was a breeze. Ian was very helpful and gave some great advice and a demo once the rails and box where fitted, which took no time at all. All the required fittings etc were supplied. Will definitely be back again next summer. Thanks again Ian!
22:00 06 Aug 18
11:18 26 Jul 18
Ian sold me and fitted the 'bees knees' of towbars, for my Kuga.I have just booked roof bars and top-box for a big Continental holiday!Excellent service, and good experiance - many thanks, Barrie
12:04 19 Jun 18
07:56 02 Jun 18
From the first contact seeking advice they were incredibly helpful and informed.Car booked in and despite the complicated nature of fitting the towbar and electrics it was done with a smile and pretty quickly. Totally recommended they know their stuff and all for a reasonable price.
17:43 04 May 18
Very helpful with my bike box needs.
16:07 10 Mar 18
15:14 15 Feb 18
I was recently in the market for a tow bar for my Skoda Fabia; to my surprise the market is flooded with people fitting tow bars. I filled in the quote request forms and rang one or two. Some didn't come back to me and some took days. Ian came back to me with not one option but two very quickly. Ian was concerned I had the right electrics for my application and nearly new vehicle. He recommended I talk to the manufacture re the warranty so that I didn't blight my self in the future.I found Big Bear to be very caring, professional and competitive. I would recommend Ian and his team every time for all your towing needs.
09:15 31 Jan 18
Excellent service. Great company.
20:41 20 Nov 17
A very helpful owner, tries very hard to make sure you get what you need.
20:13 02 Aug 17
Hired a roof box to go skiing. Superb service and really good product. Ian was very knowledgeable and helpful. Will definitely use again and would recommend.
19:19 18 Apr 17
Great service. Very helpful guys who repaired my RIB trailer when I was stuck and only charged a very reasonable price for doing so. Genuinely friendly and they could not have been more helpful. Try them.
09:00 28 Nov 16
I hired a Thurle roof box via an eBay advert for the roof box. The unit came with all the fittings and unit for an untouchable price including fitting. The service was fantastic. The customer support and front of house was beyond amazing and I would certainly recommend anyone wanting this type of service to use the team. Thank you for providing such an amazing service. I look forward to seeing you again in the future.Kind Regards Allan
13:16 04 Sep 16
Hired Thule Roof box from Ian at Big Bear Outdoor.Ian really helped us with a very late request when my original supplier let me down with a day to my holiday... Ian was very accommodating in helping to source fitting kit for my car, and flexible in timing the fitting and collection. Would be very happy to recommend Big Bear - top service and very competitive price points as well!
12:21 06 Jun 16
Hired a bike box. One phone call sorted everthing when I was let down by another company. Great service. Went the extra as well so will use again.
14:56 14 Apr 16
Highly recommend this company. We had a requirement to hire one of their trailers recently, the service was prompt and helpful and the whole rental experience was a positive one
13:46 04 Apr 16
We hired a top box (Thule) which was delivered and installed without fuss and exactly as agreed, with the collection being equally smooth. A great experience, wouldn't hesitate to use again and very happy to recommend to my friends. The guys we dealt with were efficient and professional, not to mention extremely pleasant and friendly.
18:55 30 Sep 15
Had a big Thule roof box for our recent camping trip. Everything was arranged around my convenience - place and time of fitting, place and time of return. The Big Bear team are friendly, helpful, a mine of useful information all round. Won't hesitate to use them again next time I'm camping.Remember, folks, they've got all this kit so you don't have to worry about where to store it.Thanks!
14:40 17 Aug 15